Privacy Policy
Last Updated: 21/10/2024
At Complete Art Solutions, we value the privacy of our customers and are committed to protecting the personal information that you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website, products, and services related to LED name plates, ACP boards, Acrylic boards, and other signage products.
1. Information We Collect
We may collect and process the following types of personal information:
- Personal Information: When you place an order or inquire about our products, we collect your name, email address, phone number, and shipping/billing address.
- Payment Information: If you make a purchase, we collect payment details such as credit card information or bank account numbers. We ensure that all financial transactions are processed through secure third-party payment gateways.
- Business Information: If you are ordering on behalf of a business, we may collect additional information like company name, GST number, and business address.
- Website Usage Data: We collect information about your interaction with our website, such as IP address, device type, browser type, pages viewed, and the time you spend on our site.
- Cookies: Our website uses cookies to enhance your browsing experience by remembering your preferences and tracking website activity.
2. How We Use Your Information
We use the collected data for the following purposes:
- Order Fulfillment: To process and deliver your orders for LED name plates, ACP boards, Acrylic boards, and other products.
- Customer Support: To respond to your inquiries, provide customer service, and assist with product issues.
- Marketing: With your consent, we may use your email address or phone number to send promotional offers, updates on new products, and special discounts.
- Website Improvement: We analyze website usage data to improve our services, customize the user experience, and optimize our website's performance.
- Legal Compliance:To comply with any legal obligations and to enforce our terms and conditions.
3. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your data under the following circumstances:
- Service Providers: We may share your data with third-party vendors, such as shipping companies or payment processors, to complete your order or improve our services.
- Legal Obligations: If required by law, we may share your information to comply with legal processes, such as court orders or government regulations.
4. Data Security
We take the protection of your data seriously and implement a range of security measures, including encryption, secure servers, and strict access controls, to protect your personal information from unauthorized access, misuse, or disclosure.
Despite these precautions, no system is completely secure, and we cannot guarantee the absolute safety of your information.
5. Your Rights
As a user, you have the following rights regarding your personal information:
- Access: You may request a copy of the personal data we hold about you.
- Correction: You may request that we correct or update your personal data if it is inaccurate or incomplete.
- Deletion: You can request the deletion of your personal data, subject to any legal obligations we may have to retain certain data.
- Opt-out: You can opt out of marketing communications at any time by following the instructions provided in our emails or contacting us directly.
6. Third-Party Links
Our website may contain links to third-party websites, such as social media platforms or partner sites. We are not responsible for the privacy practices of these websites, and we encourage you to review their privacy policies before providing any personal information.
7. Children's Privacy
Our products and services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected such data, we will delete it immediately.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the date of the latest revision will be indicated at the top of this policy.
9. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us at:
Email: info@completeartsolution.com
Phone: +91-7050472856
Address: Buland Complex, Maulana Azad Colony, Kantatoli, Ranchi - 834001 (Near Luri Masjid)