Terms & Conditions
Last Updated: 21/10/2024
Welcome to Complete Art Solutions! These Terms and Conditions outline the rules and regulations for the purchase and use of our products, including LED name plates, ACP boards, Acrylic boards, and Fancy LED name plates. By accessing our website or making a purchase, you agree to comply with and be bound by the following terms. Please read them carefully.
1. Definitions
- “We,” “Us,” “Our”: Refers to Complete Art Solutions.
- “You,” “Customer,” “User”: Refers to the individual or entity using our website or purchasing products from us.
- “Products”: Refers to LED name plates, ACP boards, Acrylic boards, Fancy LED name plates, and any related items sold by Complete Art Solutions.
2. Acceptance of Terms
By using our website or placing an order, you agree to these Terms and Conditions, as well as our Privacy Policy. If you do not agree with any part of these terms, you should not use our website or purchase our products.
3. Product Information
We make every effort to ensure that product descriptions, images, and specifications on our website are accurate. However, we cannot guarantee that the colors, sizes, or materials will precisely match what is shown due to varying display settings or minor manufacturing differences.
All products are custom-made, and the final design may vary slightly from the digital proofs or sample images provided.
4. Ordering Process
- Placing an Order: To place an order, you must provide accurate and complete information, including your name, shipping address, and payment details.
- Order Confirmation: Once an order is placed, you will receive an order confirmation via email. This email does not guarantee product availability or that the order has been accepted.
- Order Acceptance: We reserve the right to accept or decline your order at any time for any reason, including inaccuracies in pricing or stock levels.
5. Pricing and Payments
- Pricing: All prices listed on our website are in (₹) and are subject to change without notice. The price applicable to your order will be the price displayed at the time of checkout.
- Taxes: Applicable taxes, including GST, will be calculated and added to the total during checkout.
- Payment Methods: We accept the following payment methods: UPI/Net Banking/Credit Card/Debit Card/COD. All transactions are processed securely through third-party payment gateways.
- Payment Failure: In the event of a payment failure, we will not process the order until full payment has been received.
6. Shipping and Delivery
We offer shipping to India. Shipping costs and delivery timelines will be provided at checkout. Delivery times may vary depending on your location and the product's complexity.
7. Returns and Refunds
Custom Products: As our products are custom-made, we do not accept returns unless the item is defective or damaged upon delivery.
Defective Items: If you receive a defective or damaged product, notify us within 5-7 days days of delivery. We will offer a replacement or refund based on the situation.
8. Warranties and Liability
- Warranty: We provide a 1 year warranty for our products, covering manufacturing defects.
- Limitation of Liability: Our liability for any claim related to the purchase or use of our products will not exceed the total amount paid by you for the specific product in question.
9. Intellectual Property
All content on our website, including product images, descriptions, and designs, is the intellectual property of Complete Art Solutions. You may not use, reproduce, or distribute our content without our express written permission.
10. User Responsibilities
- Compliance with Laws: You agree to use our website and purchase our products in compliance with all applicable laws and regulations.
- Prohibited Activities: You may not use our website for any unlawful or harmful activities, including unauthorized use of another person's personal information or interfering with the functionality of the site.
11. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be posted on this page, and your continued use of our website constitutes acceptance of the revised terms.
12. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Jharkhand.
13. Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Email: info@completeartsolution.com
Phone: +91-7050472856
Address: Buland Complex, Maulana Azad Colony, Kantatoli, Ranchi - 834001 (Near Luri Masjid)